FAQs

 

Your Visit


How long does a typical visit take?
Each session is designed to last 45 minutes.

Is Snark Park appropriate for all ages?
Absolutely!

Where can I buy tickets?
Tickets can be purchased on our website, by visiting www.snarkpark.com.

How do timed tickets work?
Snark Park is a timed-ticketed space. Each ticket purchased will correspond with a specific time and date. Guests will have 45 minutes to explore the space, starting at the time noted on their individual ticket. Towards the end of each session, we will signal a 10 and five minute warning to start wrapping up your experience. Once your session is over, we invite you to try KITH treats and browse our collection of custom Snarkitecture merchandise.

What time do I need to arrive for my timed ticket?
We encourage guests to arrive 10 minutes prior to the time listed on their ticket. Please be advised that your ticket is only valid for the specific date and time purchased; if you miss your timeslot, your ticket is no longer valid.

Can I reserve tickets on the same day of my visit?
Limited tickets will be available day of; we encourage you to book all tickets in advance.

Are tickets refundable?
Tickets are non-refundable.

Do I need to print my tickets?
Snark Park utilizes mobile e-tickets. We kindly ask visitors to pull up all reserved tickets on your mobile device for validation, as you arrive at the space. If you prefer, you can print your ticket at home.

What if I lose or can’t find my tickets?
If you are unable to locate or find your tickets, pleases see a Visitor Experience Assistant at Snark Park, on the day of your visit. The staff will be able to look up your order and print your tickets for you.

You will need to bring the following:

  • The credit card used to purchase tickets

  • Photo ID

  • If available, your email receipt or your order confirmation number.

What if I show up late and miss my time slot?
If you are late, we will do our best to accommodate you in the next available time slot.

What if I show up earlier than my time slot?
We encourage you to explore all that Hudson Yards has to offer!

We just showed up and would like to visit, but there are no tickets available. What can we do?
We will do our best to see if we can accommodate any last minute walk-ups, but if nothing becomes available, please visit our other venues onsite.

Can I buy joint tickets to Snark Park and The Staircase?
Yes, tickets to Snark Park and The Staircase can be purchased in a ‘combo pack’ online and at a kiosk on the Plaza of Hudson Yards. Please note combo tickets will become available in June 2019. Visit us at www.snarkpark.com for more information.

Does my admission to Snark Park automatically give me access to The Staircase or any other Hudson Yards Experiences?
No, purchasing a Snark Park ticket will provide access to only Snark Park. To purchase tickets to other Hudson Yards experiences, please visit us at wwww.snarkpark.com.

Will there be a place to store my belongings while I am in the installation space?Snark Park does not have a traditional coat check; however, the space will have cubbies with limited space to store belongings while visiting. Please note that these cubbies are for optional use and Snark Park is not responsible for any lost items.

Is there a dress code or clothing requirements to visit the space?
No, there are no clothing requirements. The artists encourage people to experience the installation with their shoes off, if they wish. If guests chose to remove their shoes, Snark Park will provide storage cubbies to place shoes while in the installation.

What if I lost something?
For lost items, email info@snarkpark.com. If you find items while visiting, please take them to the nearest Visitor Experience Assistant. Unclaimed items will not be kept after 7 days.


More Information


Is Snark Park accessible for a person with a disability?
Snark Park is an ADA compliant facility.

Is the space wheelchair accessible?
Yes, Snark Park is wheelchair accessible.

Can I bring my pet?
Only service dogs are allowed at Snark Park.

Are baby strollers allowed?
Strollers are allowed but may be limited without notice if the exhibit gets too crowded.

Is there parking?
There is parking at the 10 Hudson Yards garage (30th St between 10th and 11th) along with the Abington House and One Hudson Yards garage, located across street from the 10 Hudson Yards garage.  Visitors are welcome to park at these locations, if there are spots available, for a cost.

Can I bring food or drinks?
No food or drink is permitted inside the exhibition space at Snark Park, but please enjoy our ice cream counter, KITH Treats, before you leave!

Can we bring our luggage with us?
We do not accept luggage of any kind in the space. Luggage is any parcel or backpack larger than 9 X 14 X 22.

Can I take pictures or use my cell phone?
Yes! Pictures for personal/non-commercial use are highly encouraged!
Be sure to tag us #snarkparknyc #hellohudsonyards

How do I go about requesting a donation for a charitable event?
In order to request a donation for a charity or event, please email us details at info@snarkpark.com.

Press Requests?
For press and other photography, including film and videotape projects, please email info@snarkpark.com for more information about requests for any purpose other than private and noncommercial.



Group Tickets, Memberships & Event Rentals


Can I buy group tickets or a memberships pass to the space?
For all inquiries on group ticketing, please email info@snarkpark.com and one of our visitor experience representatives will get back to you. Memberships to the space are currently not available.

Can I rent the space for a private event?
Yes! We would love to host your private event. Please email info@snarkpark.com for more information and to speak with an event coordinator.  


Retail and Kith Treats


Is there any merchandise available to purchase?
Each installation will be accompanied by a unique retail experience, including an exclusive partnership with KITH Treats, Snarkitecture-designed limited edition objects, as well as one of a kind collaborations with brands all around the world.

Do we hear that you have Ice cream!?
Yes, we do! KITH Treats! Please enjoy our full menu of cereal-blended ice cream, including our exclusive Snark Park flavor.

Can I come to Snark Park just to visit KITH Treats? If so, do I need a ticket?Anyone is welcome to visit KITH Treats, no admission fee or ticket needed. You are welcome to walk directly into the KITH, which is just outside the escalator to the second floor.

Are you a peanut free facility?
Unfortunately, we are not a peanut free facility.

Are you Kosher or Halal?
Unfortunately, we are not certified Kosher or Halal.

How do I keep up with the latest Snark Park updates?
Sign up for our mailing list at snarkpark.com and follow us on these social media channels for the latest updates and installation news:

Instagram: @SnarkPark
Facebook: Snark Park

Do you partner with other brands?
Yes! Interested in partnering? Please email us an info@snarkpark.com.